Refund policy

  • Returns & Refunds Policy   Last updated: April 09, 2026   Our Handcrafted & Custom Items   At WOODLE, our products are primarily hand-polished or custom-made to order. For this reason, all sales are final.   Custom and handcrafted items cannot be returned or refunded for any reason other than manufacturing defects or shipping damage. We cannot accept returns for change of mind, size preference, personal taste, or color expectations.   Please carefully review all product dimensions, materials, and details before completing your purchase.   The Beauty of Natural Wood   No two pieces of solid wood are exactly alike. Slight variations in wood grain, texture, and natural color are inherent to the material and are not considered defects.   These unique characteristics are what make your WOODLE box a one-of-a-kind heirloom, built to last a lifetime.   Damaged or Defective Items   While we take extreme care in packaging your order to withstand transit, rare damage can occur during shipping.   If your item arrives damaged, defective, or not as described, we will gladly issue a full refund with no return required.   How to Request a Refund (Damaged Items Only)   To qualify for a refund, please follow these steps within 7 calendar days of delivery:  

    1. Contact Us Immediately Send an email to support@woodlestyle.com with your order number in the subject line.
    2. Provide Proof of Damage Include 3–4 clear photos or a short video showing:
    • The damaged item
    • The original packaging
    • The shipping label on the package
    1. Fast & Zero-Hassle Resolution Our team will review your request within 24–48 business hours. Once approved, we will process your full refund immediately. You do NOT need to ship the item back to us. Please allow 5–10 business days for the refund to reflect in your original payment method, depending on your bank's processing times.   Exclusions  
    • No refunds or returns for change of mind, size issues, or natural wood variations.
    • Custom and hand-polished orders are non-returnable and non-refundable unless verified defective or damaged in transit.
    • All sales are final once payment is processed.   Contact Us   If you have any questions about our return policy, please reach out to us at: support@woodlestyle.com